Frequently Asked Questions
Everything you need to know about your TooTimid shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location, usually ranging from 7-14 business days.
What is your return policy for fashion items?
We offer a 30-day return window for unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and swimwear cannot be returned once the seal is broken.
Are your packages discreet?
Yes, all TooTimid orders are shipped in plain, unmarked packaging to ensure your privacy and security. The sender name will appear as 'TT Logistics'.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between different designers and collections.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and modern 'Buy Now, Pay Later' options like Afterpay and Klarna.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress until it reaches your doorstep.